Support and Enhancements

We can offer our clients various services include technical support, such as domain management, website migration, backups, security monitoring, and performance optimization. Additionally, content management involves organizing, editing, and creating text and visual content. Audits and improvements also encompass content organization and creation, along with other enhancements.

Updating or fixing outdated code

Modernize software's codebase to improve performance, security, and compatibility, resulting in a smoother user experience and easier future maintenance.

Updating or fixing outdated code involves reviewing and modifying the existing codebase of a software to ensure it meets current standards, practices, and compatibility requirements. This process may include refactoring code to improve efficiency, replacing deprecated functions, updating libraries and frameworks, and addressing any issues that could lead to vulnerabilities or poor performance. The goal is to modernize the code so that the software runs smoothly on contemporary platforms and remains secure and maintainable over time.


Expected Result: Once the outdated code is updated or fixed, the software should exhibit improved performance, enhanced security, and better compatibility with modern browsers, software and devices. Users should experience faster load times, fewer errors, and a more stable overall experience. Additionally, the updated code will make future maintenance easier, reduce the likelihood of security breaches, and extend the longevity of the website.

Improving site security

Enhance site security through various protective measures and best practices results in a more resilient website, reducing cyber threats and instilling user trust.

Improving site security involves implementing measures to protect a website from potential threats such as hacking, malware, and data breaches. This process includes updating software and plugins, applying security patches, configuring firewalls, implementing SSL certificates, setting up secure authentication methods, and regularly monitoring the site for vulnerabilities. Additionally, best practices like enforcing strong passwords, securing databases, and backing up data are also essential steps to enhance the site's overall security posture.


Expected Result: Enhancing site security should result in a more resilient website that is better protected against cyber threats, reducing the risk of unauthorized access, data theft, or downtime. Users will benefit from a secure browsing experience, instilling greater trust and confidence in the website. In the long term, the website's integrity and reputation will be preserved, and the likelihood of costly security incidents will be minimized.

Optimizing performance

Optimize performance for faster load times involves improving various technical aspects of a website to reduce page load delays, resulting in a smoother user experience, increased engagement, and better search engine rankings.

Optimizing performance for faster load times involves improving various aspects of a website to reduce the time it takes for pages to load and become interactive for users. This process includes techniques such as compressing images and other media, minifying and combining CSS and JavaScript files, leveraging browser caching, reducing server response times, and utilizing content delivery networks (CDNs). By streamlining code and resources, as well as enhancing server efficiency, the goal is to ensure that the website loads quickly across different devices and network conditions.


Expected Result: Optimizing performance should lead to significantly faster load times, enhancing the overall user experience by reducing waiting periods and minimizing frustration. Users will experience quicker access to content, which can lead to higher engagement, lower bounce rates, and improved satisfaction. Additionally, faster load times contribute to better search engine rankings, as search engines favor sites that offer a smooth and efficient browsing experience.

Implementing new features

Implement new features or functionality on an existing website or software enhances the user experience by adding new capabilities and improving usability, leading to increased satisfaction and engagement while keeping the product competitive and relevant.

Implementing new features or functionality on an existing website or software involves integrating additional capabilities or enhancements to meet evolving user needs, improve usability, or add new value. This process includes designing, developing, and testing new features such as interactive elements, advanced search options, user personalization, or integrations with other systems. It often requires modifying existing code, ensuring compatibility with current systems, and validating that the new features work seamlessly with the existing functionality.


Expected Result: Adding new features or functionality should enhance the overall user experience by providing additional tools or capabilities that address user needs or improve interaction. Users will benefit from a more robust and versatile website or software, which can lead to increased satisfaction, engagement, and potentially higher retention rates. Additionally, these improvements can help the product stay competitive and relevant in a rapidly changing market.

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What we do

Technical support

Technical support

The technical support consist on a wide range of services. Such examples can be:

  • Buyng or renewing website domains;
  • Migrating the website on another domain or hosting provider;
  • Archiving or restoring backups;
  • Security monitoring;
  • Performance optimizations;
  • And more
Content Management

Content Management

The content management consist on a wide range of services. Such examples can be:

  • Organising newly added content, be it text ot visuals;
  • Uploading, replacing, rearranging, or editing pre existing content;
  • Creating new content, both text and visuals, and more.
Audits and improvements

Audits and improvements

The audits and improvements consist on a wide range of services. Such examples can be:

  • Website Performance Audit: Analyze website speed and load times to identify performance gaps, helping to provide a faster and better user experience.
  • SEO Audits: Evaluation of on-page and off-page SEO factors, improving site rankings, metadata, keywords and content to increase search engine rankings.
  • Security checks: Review website security protocols, address vulnerabilities, update software, and ensure protection against threats such as hacking or data breaches.
  • Code quality checks: Assessing code structure, maintainability, and compliance with industry standards, implementing refactoring or improvements for better scalability and performance.
  • UX/UI Audits: Analysis of user experience and interface design to improve navigation, accessibility and visual design, which drives user engagement and satisfaction.

Workflow

1. Information Architecture & User Flows

Analyzing, organizing, and labeling the digital products' content. Defining the relations between different parts of the product to increase the product's usability and information findability.

2. Wireframing & Prototyping

Creating Wireframes, low-fi and hi-fi interactive prototypes, reflecting on the predefined IA. Challenging assumptions regarding the ease of use of certain functionality or user path logic.

3. AB Testing, Designing & Hand-off

Conducting AB Testing sessions with clients or personas, followed by UX Interviews to validate the prototypes. Finalizing the visual design, and preparing the style guide and design assets, needed for the implementation.

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